Privacy Policy

1. Introduction

Letnyaya Kapusta ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.letnyaya-kapusta.com (the "Site") or use our services.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we handle the personal information we collect from you when you use our services, visit our website, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

2. Information We Collect

We may collect several types of information from and about users of our Site and services, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. The personal information we collect may include:

• Name, email address, postal address, and telephone number
• Information provided when completing forms on our Site, including when requesting services
• Information provided when contacting us, reporting a problem, or requesting support
• Records and copies of correspondence if you contact us
• Details of transactions you carry out through our Site and of the fulfillment of your orders
• Your search queries on the Site

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

• Technical information, including IP address, browser type and version, time zone setting, operating system and platform, and device information
• Usage data, including information about how you use our website and services
• Location data when you use our services

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Register an account with us
• Request information about our services
• Complete forms on our Site
• Subscribe to our newsletter
• Request marketing materials
• Provide feedback
• Contact our customer service team

3.2 Automated Collection

As you navigate through our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Site, including traffic data, location data, logs, and other communication data
• Information about your computer and internet connection, including your IP address, operating system, and browser type

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small text files placed on your device when you visit our Site. They are widely used to make websites work more efficiently and provide information to website owners.

For more detailed information about the cookies we use, please see our Cookie Policy.

4. How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, for the following purposes:

4.1 To Provide Our Services

• To provide you with the information, products, or services you request from us
• To fulfill orders and process transactions
• To provide customer support and respond to inquiries
• To personalize your experience on our Site

4.2 For Communication Purposes

• To notify you about changes to our services or policies
• To send you important information regarding the Site, our services, or changes to our terms, conditions, and policies
• To respond to your inquiries and customer service requests

4.3 For Marketing and Analytics

• To send you promotional materials, newsletters, and other marketing communications about our services that may be of interest to you (where you have consented to receive such communications)
• To improve our Site, products, services, marketing, and customer relationships
• To conduct research and analysis regarding your use of, or interest in, our products, services, and content

4.4 For Security and Compliance

• To protect our Site, services, users, and business operations
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations and enforce our terms and policies

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we must have a legal basis for processing your personal data. We process your personal information on the following legal grounds:

• Consent: Where you have given us your consent to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests

6. How We Share Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy in the following circumstances:

6.1 Service Providers

We may share your information with third-party service providers who help us operate our business and the Site or administer activities on our behalf, such as sending emails, processing payments, and providing customer service.

6.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution, or other similar transaction, your personal information may be transferred as part of that transaction.

6.3 Legal Requirements

We may disclose your information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our terms of use and other agreements
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Letnyaya Kapusta, our customers, or others

6.4 With Your Consent

We may also disclose your personal information for any other purpose with your consent.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Rights

Under data protection law, you have rights in relation to your personal data that include the right to:

• Access: You have the right to request copies of your personal data
• Rectification: You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete
• Erasure: You have the right to ask us to erase your personal data in certain circumstances
• Restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances
• Object to processing: You have the right to object to the processing of your personal data in certain circumstances
• Data portability: You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances
• Withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites and services. These websites and services have their own privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

11. Children's Privacy

Our Site is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn that we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

12. International Data Transfers

We primarily process and store your personal data within the United Kingdom. However, we may transfer your personal data to countries outside the UK to service providers who assist us in operating our business. Whenever we transfer your personal data outside the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring to countries that have been deemed to provide an adequate level of protection for personal data by the UK government
• Using specific contracts approved by the UK government that give personal data the same protection it has in the UK

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the Site or by email.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

15. Complaints

If you have a concern about our privacy practices, including the way we handle your personal data, you can report it to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.